Terms and Conditions
1. Introduction
Welcome to Prestige House Painting (“we”, “us”, “our”, “the Company”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://prestigehousepainting.com.au (“Website”) and our painting, decorating, roof restoration, and related services (“Services”). By using our Website or engaging our Services, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use our Website or engage our Services.
2. Eligibility
You warrant that you are at least 18 years old and legally capable of entering into binding contracts.
If you engage our Services on behalf of a company, you confirm you have authority to bind that company.
3. Services
We provide residential and commercial painting and decorating services, including interior painting, exterior painting, roof restoration/painting, weatherboard house painting, and other associated services in Melbourne & suburbs. (Prestige House Painting)
All Services are subject to inspection, quote, acceptance, scheduling, and written agreement.
4. Quotes and Payment
All quotes provided are indicative and non-binding until we conduct a site inspection, confirm scope of work, agree specifications (paint brands, coats, prep work) and the parties execute a written agreement. (Prestige House Painting)
Payment terms (deposit, progress payments, final payment) will be specified in the quote/agreement.
You agree to pay all amounts invoiced by the due dates. If you fail to pay, we may suspend or terminate work.
Any changes to scope (variations) may incur additional charges.
5. Responsibilities and Access
You agree to:
Provide reasonable access to the property for our team.
Ensure the site is safe and free from hazards.
Remove or protect furniture, personal items, or valuable objects unless otherwise agreed.
Promptly inform us of any existing damage, defects or conditions that may affect the work (eg: water ingress, mould, structural movement).
Our team will perform work professionally, carry appropriate licences and insurance, and comply with relevant standards.
6. Warranties and Limitations
We warrant that work will be carried out in a workman-like manner, in accordance with applicable trade standards and the agreed scope.
Unless otherwise agreed in writing, all warranties are limited to workmanship and do not cover normal wear and tear, damage caused by misuse, structural defects, neglect, or external events (eg: storms).
We are not responsible for pre-existing defects not disclosed, nor for consequences of aesthetic changes (eg: slight shade variation) once paint is applied and dried.
7. Intellectual Property
All website content (text, graphics, logos, images) is our property or used with permission and protected by copyright, trademark and other laws. You may not reproduce or use the material without our written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
We exclude liability for any indirect, special, incidental or consequential loss or damage (including loss of profits, loss of opportunity).
Our total liability in respect of any claim shall not exceed the amount paid by you for the particular Services giving rise to the claim.
Nothing in these Terms excludes or limits any consumer rights you may have under the Australian Consumer Law which cannot be excluded by law.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.
10. Changes to Terms
We may revise these Terms at any time by publishing updated version on our Website. The new version will take effect when published. If you do not agree to the updated Terms, you must cease use of the Website and/or our Services.
11. Contact
For any questions about these Terms, please contact:
Email: info@prestigehousepainting.com.au
Phone: 0440 136 496